About the Role and Responsibilities
Location: Plano, TX
About the Role:
McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us by joining the world's largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security expertise and commitment to innovation, McAfee helps home users, businesses, the public sector, and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Our products are unique in how they work together to make security affordable and manageable. These days, the threats are tougher, and the perpetrators are trickier. As we have for more than 20 years, McAfee delivers superior protection that is trusted by millions of people.
Key Responsibilities:
- Provide exemplary pre-sales technical expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going technical consultation
- Provide technical escalation management within accounts.
- Play a pro-active "Technical Account Management" role within their target accounts including relationship and business development activities.
Work in conjunction with Sales, Marketing, and Product Managers, the Sales Engineer (SE) to be the technical bridge between our Sales Representatives and their pre-sales customers
- Take ownership of the prime technical relationship with our pre-sales customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone
Qualifications
Required Experience/Skills & Education:
- Must be a high-energy, self-motivated individual with outstanding professional, sales, and technical capabilities
- Must be comfortable contributing at all levels within targeted accounts
- Previous experience required in Information Technology with emphasis on managing a distributed environment supporting disparate systems and/or providing Pre-Sales support in an equivalent environment
- At least 3-6 years of related technical experience, installing, designing, managing, administering and supporting an enterprise network
- Expertise in the following disciplines: Network administration & management, Network performance monitoring & analysis, Help Desk/Desktop support solutions, Enterprise Anti Virus solutions or Network Security & Encryption solutions, Previous Sales/Systems Engineering experience is preferred
McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!
McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Click here for full EEO statement.
Job: Professional Services
Primary Location: NA-USA-TX-Plano
Position Number: 884981
Schedule: Full-time
Location: Plano, TX
About the Role:
McAfee believes that amazing things can be accomplished by diverse teams of talented individuals. Share your talents with us by joining the world's largest dedicated security technology company. McAfee delivers proactive and proven solutions and services that secure systems and networks around the world, allowing users to browse and shop the web securely. With our unmatched security expertise and commitment to innovation, McAfee helps home users, businesses, the public sector, and service providers to comply with regulations, protect data, prevent disruptions, identify vulnerabilities, and continuously monitor and improve their security. Our products are unique in how they work together to make security affordable and manageable. These days, the threats are tougher, and the perpetrators are trickier. As we have for more than 20 years, McAfee delivers superior protection that is trusted by millions of people.
Key Responsibilities:
- Provide exemplary pre-sales technical expertise through technical and product presentations, product demonstrations, pilot implementations, beta program administration, consistent communication, and on-going technical consultation
- Provide technical escalation management within accounts.
- Play a pro-active "Technical Account Management" role within their target accounts including relationship and business development activities.
Work in conjunction with Sales, Marketing, and Product Managers, the Sales Engineer (SE) to be the technical bridge between our Sales Representatives and their pre-sales customers
- Take ownership of the prime technical relationship with our pre-sales customers to drive customer satisfaction by proactively managing and delivering technical information to our customers both onsite, online, and via telephone
Qualifications
Required Experience/Skills & Education:
- Must be a high-energy, self-motivated individual with outstanding professional, sales, and technical capabilities
- Must be comfortable contributing at all levels within targeted accounts
- Previous experience required in Information Technology with emphasis on managing a distributed environment supporting disparate systems and/or providing Pre-Sales support in an equivalent environment
- At least 3-6 years of related technical experience, installing, designing, managing, administering and supporting an enterprise network
- Expertise in the following disciplines: Network administration & management, Network performance monitoring & analysis, Help Desk/Desktop support solutions, Enterprise Anti Virus solutions or Network Security & Encryption solutions, Previous Sales/Systems Engineering experience is preferred
McAfee, a wholly owned subsidiary of Intel Corporation (NASDAQ:INTC), is the world's largest dedicated security technology company. We are relentlessly focused on constantly finding new ways to keep our customers safe. Share your talents with us in the dynamic security industry, and experience the meaningful, interesting work that is waiting for you!
McAfee is an Equal Employment Opportunity employer. We celebrate diversity!
Click here for full EEO statement.
Job: Professional Services
Primary Location: NA-USA-TX-Plano
Position Number: 884981
Schedule: Full-time
